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About Gem Lettings
The independent St Albans letting agent that provides professional, personal, caring service with competitive fees
Our Story
Gem Lettings was established in 2010 by Gemma O'Sullivan, who recognised that there was a gap in the market for a letting agent which offered a professional, personal, caring service combined with competitive fees.
With Gemma's 20+ years of experience in the rental field, she realised the concerns that both tenants and landlords faced when either searching for properties or letting their home or investment out.
Gem Lettings therefore offers confidence and peace of mind to both landlords and tenants by committing to deliver a quality of service that is second to none.
Gemma O'Sullivan
Founder & Director
Gemma O'Sullivan
Founder & Director
Leading Gem Lettings with 20+ years of experience in the St Albans rental market
Our Achievements
Over a decade of excellence in property lettings and management
20+ Years Experience
Gemma's extensive experience in the rental market since 2002
500+ Properties Managed
Successfully managing properties across St Albans and surrounding areas
Industry Accreditations
Member of The Property Ombudsman and Money Shield Client Protection
Client Money Protection
Your deposits and payments are fully protected by Money Shield
Our Values
What sets us apart from other letting agents
Personal Service
Direct access to Gemma and her team - no call centers or faceless interactions. We know our clients personally.
Local Expertise
Deep knowledge of St Albans, Harpenden, and surrounding areas. We understand the local rental market inside out.
Competitive Fees
Half the cost of larger agencies with twice the service quality. We believe in fair, transparent pricing.
Professional Standards
Fully accredited and regulated, ensuring the highest standards of service and client protection.
Accreditations & Protection
We are fully regulated and accredited for your peace of mind
The Property Ombudsman
Independent dispute resolution service providing fair outcomes for property disputes
Money Shield Protection
Client Money Protection Scheme ensuring your money is safe and protected
Ready to Work with Us?
Experience the difference of working with an independent, caring letting agent. Contact us today to discuss your requirements.
Call Us
01727 750122
Email Us
info@gemlettings.com
Visit Us
17 Holywell Hill, St Albans, AL1 1DT
Office Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed